When I want to create an online presence that will help my business get found by prospects on Google and other search engines, securing a domain or domain name is the first step I take.
22
Jul
22
Jul
An HTML and CSS code editor provides functionality like syntax highlighting, error flagging, and auto-completion that help you write code faster and easier. Even with limited coding skills, the right editor will help you efficiently build a website.
22
Jul
Developers and marketers cherish the X (formerly Twitter) API as their creative ally. So, what is the X API and how is it beneficial to companies? This gateway enables them to create innovative tools, tapping into real-time X data. With the X API, they can use its data to spice…
22
Jul
With so many options out there, I know how tough it is to choose the best CMS for your website. It’s important to make the right choice because changing your CMS down the line is a pain, but there are so many large and small considerations that make it hard…
18
Jul
Does the thought of having to write or update your customer service representative resume make you want to pull your hair out? Before you do that, I’m here to help! Writing an effective resume isn’t as challenging as it sounds. In my own experience, using a resume template helped me…
9
Jul
The rise of artificial intelligence poses a unique opportunity and risk to customer support as we know it. As someone who‘s spent a good chunk of the last ten years mixing tech into customer conversations, I’ve seen the landscape change with my own eyes. What I‘ve learned is this: AI…
9
Jul
Losing customers without any plan to mitigate the situation is a surefire path to ensure your business goes under. If you’re seeing a decline in customers, there could be various reasons for why that’s the case, like poor customer service, inconsistent pricing, or lack of training for your sales reps….
9
Jul
Have you ever received a message from a friend or family member and couldn’t tell if they were joking or not? If so, you’re not alone — and that’s exactly why sentiment analyzers are helpful. Businesses constantly experience this challenge on a large scale. When communicating with customers in a…
25
Jun
I take classes at a local Pilates studio at least once a week. After signing up for a class through an app, I get SMS updates communicating class changes and reminders. My favorite kind of text is the one letting me know I’ve been moved off the waitlist and into…
24
Jun
Customer experience (CX) is the impression you leave with your customers, which results in how they think of you as a brand and ultimately creates brand loyalty. And if I know one thing about customer experience it’s this: measuring with customer experience metrics is important if you want to boost…